Practicality is what Hesham is all about.
Backed up with more than 20 years of solid hands on experience in Hospitality, Distribution/Wholesale/Retail and combined with academic accreditation ranging from certifications in Emotional Intelligence and NLP to an MBA in 2001 Hesham has three thing on his mind when in a training room:
• How to increase the audience performance?
• How to decrease the monotony?
• How to sustain the productivity of the lessons learned?
Since 2004 Hesham devoted his career to training and consultancy, his passion about adding value to each training has lead him to develop not only his own material, but his own learning concepts and doctrines as well.
He has provided a wide range of training services to an extensive list of clients in the Middle East, North Africa and Levant region in a diverse range of industries such as IT and telecommunication, FMCG, Heavy industries, Governmental Sectors, Shipping, Container Terminal Management, Banking Sector and Retail/Wholesale Industry.
Beside the “Soft Skills” repertoire that includes as a sample programs about Emotion Intelligence between concepts & implementations, Customer Service Basic & Advanced, Smart hiring. (Recruitment-selection-Interviewing), Team Building, People Management, Leadership & Empowerment skills, Strategy formulation and planning, TOT (Training of Trainers), Navigating through changes, Decision making & Creative problem solving, Technical Business applications and Successfully Managing People, etc …
Hesham designs and delivers a broad range of training workshops including titles such as: The Golden Triangle (changing your business perception), “The Sales Person in You”, “The Art of Selling”, “Creative thinking and Problem Solving”, “SWOT’ing Yourself”,” Delegating while Team Building” and “Team work that works”.