Effective Problem Solving and Decision Making are essential competencies which make up the backbone of any business. Today’s organizations must not only understand the need to fix things quick but must also have the skills required in order to resolve issues and reach consensus fast.

Much of what we do at work is solve problems and make decisions. New managers and supervisors, in particular, often make solve problems and decisions by reacting to them. They are "under the gun", stressed and very short for time. Consequently, teams need the tools to recognize and react appropriately depending on the situation.

Those with effective problem-solving and decision making abilities can rapidly and accurately resolve a wide range of business issues. Problem solving and decision making helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. Employees tap into the know-how of individuals, develop consensus, and gain commitment while resolving issues by using a common approach and language.

With this premise, Bbusinesss’ experience workshop will take participants to a level of understanding and implementation of skills related to Effective Problem Solving & Decision Making.

 

• Understand the decision making process
  
• Recognize the various decision making styles
  
• Identify the attributes of an effective decision making
  
• Understand the importance of ethical decision making and problem solving
  
• Focus on the “true” problem
  
• Establish accurate goals for problem solving
  
• Prioritize problems and decide which problems should get attention
  
• Generate ideas quickly
  
• Break through barriers and mental blocks
  
• Find viable solutions
  
• Sort through ideas
  
• Evaluate alternative courses of action
  
• Consider both risk and benefit in a choice
  
• Analyze what needs to be accomplished
  
• Ensure acceptance of the solutions
  
• Develop and use action plans